Privacy
AMS Internet B.V. (hereinafter AMS Internet), located at Evert van de Beekstraat 1-17, 1118 CL Schiphol, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
Evert van de Beekstraat 1-17
1118 CL Schiphol
+31 (0)88 777 5 200
To contact the Data Protection Officer of AMS Internet, you can do so via info@amsinternet.nl
Personal data we process
AMS Internet processes your personal data because you use our services and/or because you provide these to us yourself.
Below you will find an overview of the personal data we process:
First and last name
Gender
Address details
Telephone number
Email address
IP address
Other personal data that you actively provide, for example by filling out a form on this website, in correspondence and by telephone
Data we process as a data processor for our clients
Internet browser and device type
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or a guardian. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without that consent, please contact us at info@amsinternet.nl, and we will delete this information.
For what purpose and on what basis we process personal data
AMS Internet processes your personal data for the following purposes:
Data required to record meter readings
Data necessary for the execution of assignments we receive as a processor from our clients
Data for billing purposes
Sending our newsletter
To be able to call you, email you, or send an SMS if this is necessary to carry out our services
To inform you about changes to our services and products
AMS Internet also processes personal data if we are legally obliged to do so, such as data we need for our tax return.
How long we keep personal data
AMS Internet does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories of) personal data:
Personal data retention period maximum 4 weeks for job applications or up to one year if agreed with the applicant
As a processor of Personal Data, retention period maximum 7 years in line with the agreements imposed by the data controller.
Business data retention period maximum 7 years in accordance with legal obligations such as is required for our tax return
Sharing personal data with third parties
AMS Internet does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. AMS Internet remains responsible for these processing operations.
Cookies, or similar techniques, that we use
AMS Internet only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. This also allows us to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. However, this may negatively affect the functionality of certain applications maintained by us. In addition, you can also delete all information previously stored via the settings of your browser.
Viewing, modifying or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by AMS Internet and you have the right to data portability. This means that you can submit a request to us to send your personal data (digitally) to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@amsinternet.nl.
To ensure that the request for access has been made by you, we ask you to send a copy of your valid ID with the request. In this copy, black out your passport photo, MRZ (Machine Readable Zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
AMS Internet would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
How we secure personal data
AMS Internet takes the protection of your data seriously, as indicated by our ISO 27001 certification for information security. We take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Despite our care for the security of our systems, a weak spot can still occur. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@amsinternet.nl
We would like to work with you to better protect our clients and our systems. You can read how to do this in our Responsible Disclosure Policy (English) which you can find here.
Version 1.0 2026